DHW heating in the receipt: what is it and how to calculate it correctly

Not so long ago, another line appeared in the bills of Russian citizens - “DHW heating”. This is a separate service that must be paid every month. Lack of payments leads to huge debts, fines, and court proceedings. Such payment is established by law, but payers often do not understand what it means. Therefore, consumers should understand the essence of such indicators and learn to calculate them themselves. It is also important to know how and where to file a complaint if you receive incorrect charges.

The use of a centralized hot water supply system requires payment for the supplied water in the form of a two-part tariff Source sovkusom.ru

Law on hot water supply

In 2013, Government Decree No. 406 was issued. According to the latter, users of a centralized heating system are required to pay for hot water supply at a 2-component tariff: for cold water, heat energy. Then the line “DHW heating” appeared on the receipt.

As you know, heated towel rails and risers connected to the circuit emit heat, which is used for additional heating of the room. Previously, it was not taken into account in receipts; it was used free of charge by consumers, since after the end of the heating season, the heating of the air in the bathroom did not stop. Therefore, housing and communal services specialists divided the tariff into two articles, and citizens are obliged to pay for them.

In 2013, Decree of the Government of the Russian Federation No. 406 was adopted, on the basis of which all users of the centralized heating system are charged a two-part tariff Source pokrovsk-rielt64.ru

The “DHW” column (coolant component) indicates the charge for hot water that passed through the flow meter over a monthly period. If the meter does not function or is not present in the apartment, the average or standard value calculated for all registered users in the home is taken as the basis.

The line “DHW heating” shows how much energy is spent on bringing the water supplied to the apartment to the desired temperature. Indications about the use of such heat energy are read from a flow meter common to the entire house.

Some payers doubt the legality of a two-component tariff and the inclusion of an additional line in the payment order. It is worth noting that such a judgment by residents is not at all justified; it leads to the accumulation of huge debts, which will still have to be paid later.

The column “DHW heating” indicates the amount of heat energy spent on heating the water supplied to the apartment to the required temperature Source img.znak.com

Pipes

What pipes can be used for heating and hot water?

Let's separate the flies from the cutlets, so to speak: centralized (with elevator units) and autonomous engineering systems put forward completely different requirements for materials.

For central heating, the normal temperature is up to +95°C at a pressure of 4-5 atmospheres, which is already close to the limits of the capabilities of polymer materials. At DHW the standard temperature is lower (75°C), but the pressure is higher (up to 6 kgf/cm2). The picture is aggravated by the high probability of deviations from standard values ​​and the occurrence of water hammer.

Pipe rupture due to water hammer

In autonomous heating systems, pressure is maintained up to 2.5 kgf/cm2 at temperatures up to 75-80°C, in autonomous hot water supply - up to 4.5 kgf/cm2 at 60-75°C. The parameters are stable, water hammers are excluded (more precisely, they can only be created by the owner of the house, which is not in his interests).

From this video you will learn about pipes for heating and water supply.

For central hot water supply and heating the following are used:

For autonomous engineering systems the following can be used:

Thermal energy component

It is impossible to find out the amount of heat energy spent using a measuring device. During its calculation, the following data is taken into account:

• tariff applied to DHW;
• calculation of heat loss;
• funds spent on maintaining the trunk system;
• transportation costs.

The service is usually calculated taking into account the current readings of the general house flow meter. In addition, the energy of the heated water is taken into account. This indicator is calculated individually for each apartment.

Which radiators are suitable for heating networks?

Any heating devices can be installed on a closed heating system: cast iron, steel, aluminum, copper, bimetallic. When installed correctly, high-quality radiators will last a long time. For example, IRSAP Tesi radiators have a proprietary leakage guarantee of 20 years.

How to calculate it yourself

It is not difficult to verify the accuracy of the amounts accrued in the payment order. To do this, you should find out in advance the price of thermal energy in the current period. The final result of the calculation is also affected by the presence or absence of a water meter. If the latter is installed in an apartment, its readings must be taken into account. Otherwise, the established standard is taken into account. It is approved by the energy supply company and represents the average rate of heat energy consumption required to heat a unit volume of water.

When the house has a general energy flow meter and a water meter in the house, the amount for heating the hot water supply is calculated based on their indicators. In the absence of a common house meter, the calculation is made based on the accepted rate of energy consumption (indicated per 1 m3) and the readings of an individual water meter.

A general house flow meter is installed on a branch of the heating system and shows the amount of thermal energy consumed in Gcal Source terman-s.ru

Formula for calculating the amount of payment for hot water supply:

S = Vg.v. * Tx.v. + (Vt.en. * Vg.v. / ∑V g.v. * Tt.en.), where

Vg.v. – the volume of hot water used per month in a separate apartment;

Tx.v. – tariff cost of cold water;

Vt.en. – heat energy spent during the month to heat cold water;

Tt.en. – tariff set for thermal energy;

∑V g.v. – the volume of hot water used by all apartments in a residential building over a monthly period.

Using this formula, DHW is calculated for dwellings with an individual flow meter. If there is none, the calculation is carried out on the basis of the standard adopted in this region. This value is divided by the number of registered residents of the apartment. Moreover, the final result is approximate, which is due to the following nuances: payments also include expenses for repair work and maintenance of accounting equipment in houses.

You can calculate the amount of payment for hot water supply using a special formula Source heatylab.com

Example of calculation of payment for hot water supply

Monthly consumption of hot water by residents of one apartment is 6 m3, for the entire house - 470 m3. The amount of thermal energy spent on heating the hot water supply (according to the readings of the general house meter) is 34 Gcal. Then

S = 6 m3 * 33.3 rub. + (34 Gcal * 6 m3 / 470 m3 * 1331.1 rub.) = 199.8 + 577.8 = 777.6 rub. Of them:

• 199.8 rub. – payment for actual water consumption (DHW);
• 577.8 rub. – the cost of heat energy spent on heating water to a certain temperature (DHW heating).

In order not to overpay, it is recommended to check the amounts indicated in the payment receipt yourself Source novostipmr.com

Where does the choice of heating and water supply system begin?

As practice shows, when building a house, first of all you need to carefully calculate all the components and structures of your future home.

General Director of GWD Engineering Nikolay Prolezhaev:

– You need to think about the installation of engineering systems at the stage of the architectural design of a house, cottage or cottage. And first of all, this concerns the characteristics of the boiler room.

According to SNiPs, the room for a gas boiler must be at least 15 m3, the ceilings must be at least 2.5 meters. The required window glazing area should be equal to 0.03 per boiler room volume. If the architect does not take these requirements into account, then problems with gasification of the facility are guaranteed.

In this case, the wall of the building to which the boiler room is attached must have a fire resistance limit of at least 0.75 hours, and the ceiling of the boiler room must be made of non-combustible materials.

General Director of class=”aligncenter” width=”573″ height=”440″[/img]and “House of Engineering Systems” Anatoly Gurin :

– It is important to remember that the dimensions of the technical room or boiler room must provide free placement of equipment with the possibility of its further maintenance.

And also comply with all the requirements of the gas supply (if gas heating is assumed) organization and fire supervision.

If the boiler room has already been built in violation of the above requirements, then its reconstruction will lead to additional material costs.

In order to determine the requirements for the water supply system, you first need to:

• Determine the category of the house and the requirement for the regularity of its water supply - a cottage for permanent residence, a summer house, a summer house.

There is no need to run a central water supply to a small house if you can get by with water from a well.

• Determine possible sources of water on your site - river, well, borehole, central water supply.

In this case, we are talking about the reliability of the water source. The well may dry up, the well may become clogged, or the water supply system may not provide the required water pressure.

• Determine the accessibility of each source - the depth of the aquifer, and its distance from the house.

• Determine the quality of water at the source by analyzing it. If the water is not potable, then the choice of water treatment system will directly depend on this - simple mechanical filters or a full-fledged purification system.

The worse the water, the more expensive the water treatment system is.

How to file a complaint if a payment receipt was calculated incorrectly

Typically, housing and communal services settlement departments distribute the amounts spent on repairs of a common house water heating device among the residents registered in the house. At the same time, the presence of an autonomous system in some apartments is not always taken into account. As a result, their owners are required to pay for the maintenance of devices that they do not use at all.

Sometimes you receive receipts with increased tariffs. In such circumstances, you must contact the management company. It is recommended to visit its settlement branch or write a letter asking for clarification of the accrual of certain amounts. If there are no explanations, you must submit a claim to the Criminal Code or its legal department. A written response must be received within a month. If the management organization reveals the fact of an erroneous calculation, a recalculation must be carried out. Based on the latter, the user will receive compensation for the overpayment.

Advice! When management companies do not respond to a submitted claim for a long time, it is recommended to file a lawsuit. When writing a statement, it is important to describe in detail the essence of the violation and put forward your demands. When preparing a document, you must refer to current legislation.

The legality of charging utility bills for DHW heating can be challenged in the prosecutor's office. You can also contact the structures that control the work of the management company, write a complaint to the Ministry of Construction, Rospotrebnadzor, FAS, and housing inspections.

If, after independently calculating the amount of contributions for hot water supply, a difference is identified, and the organization’s employees refuse to give explanations about this, you must submit a written claim to the Criminal Code Source iurist.info

Possible problems

What problems may you encounter:

With instantaneous water heater

Each chosen method of providing a home with hot water has its own weaknesses.
Electric flow heaters often fail due to burnout of heating elements, which become covered with scale and cannot withstand the load.

The same applies to the heat exchanger - poor water quality clogs the coil or honeycomb, which leads to excess pressure, and possibly even rupture and leakage of the equipment.

Therefore, maintenance consists of organizing proper filtration of the hot water supply, replacing heating elements and ensuring correct connection from an electrical point of view.

High-power electrical appliances must be equipped with individual electrical protective equipment. As for geysers and boilers, they need periodic cleaning of excess combustion products.

With storage water heater

The main problems remain the same - the performance of the heating elements, the quality of the incoming water and electrical safety.

It is electrical safety that many users neglect, not realizing that this is not only protection against electric shock, but protection of the most expensive equipment.

All models of storage heating tanks are made of metal, which means that without proper grounding, they are subject to accelerated corrosion. If the tank leaks, then in most cases such equipment cannot be repaired

This is why it is so important to check the ground circuit

As for heating elements, in these models they are even more susceptible to burnout than in flow-through ones.

Everything you need to know about hot water is presented in this section of the site.

Do housing and communal services have the right to come up with names for their services?

The list of services that must be paid for by residents of apartment buildings is clearly defined by Article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for housing maintenance and repairs. In addition, their responsibility includes payment for services:

– cold water supply (CWS), i.e. supplying cold water through the water supply to the tenant’s apartment;

– hot water supply (DHW), which consists of payment for water supply and heating;

– water disposal, i.e. ensuring the operation of the sewer collector that removes wastewater;

– gas supply;

– power supply;

– apartment heating.

It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter into their payment receipts such lines as “DHW heating”, “DHW replenishment” or “DHW and hot water drainage”. It is not at all necessary for the consumer to know how much it costs to heat water; what is important to him is the final amount that is presented for payment.

Of course, in the case when a resident of a house wants to know the exact calculation for each utility service, the housing and communal services are obliged to provide him with all the information about what costs make up a particular utility tariff.

Classification of boilers

According to the method of placement in the room:

- floor;

- mounted.

According to the method of removing combustion products:

- chimney (with natural draft and open combustion chamber);

— with a turbo hood (with a coaxial chimney and a closed combustion chamber);

- with semi-turbo prefix.

Depending on electricity:

— dependent (with forced circulation);

— independent (with the ability to work under natural circulation).

By boiler functionality:

— single-circuit (heating only);

— double-circuit (heating + hot water supply).

Boilers, depending on the type of fuel (energy), are divided into:

— gas;

— diesel;

- solid fuel;

- electric.

Solid fuel boilers of domestic production are currently practically not used, due to the low efficiency, the impossibility of automatically adjusting the boiler operating modes, and the impossibility of automatically supplying fuel to the combustion chamber. Imported samples of solid fuel boilers do not have these disadvantages, but require specially processed fuel (granulated or briquetted).

Electric boilers consist of:

— heat exchanger (thermal insulated container);

— heating element (tubular heating elements);

— automation that regulates the operating modes of the boiler.

Electric boilers of domestic production (Dnepropetrovsk) are produced with a power from 4 to 360 kW. Up to 6 kW at 220 V and 380 V, starting from 9 kW and above - only 380 V. Floor-standing boilers with a power of up to 15 kW can operate in natural circulation systems. All mounted ones require forced circulation.

Electric boilers Protherm (Czech Republic) have a power range from 9 to 24 kW, only at 380 V and only in a mounted version.

Complete with:

— circulation pump;

- membrane tank;

- boiler safety group.

Electric boilers are environmentally friendly, do not require a chimney, the efficiency of electric boilers is ≈ 98-99%.

Diesel boilers are used in non-gasified areas. They are convenient because their design allows you to change the burner and switch to gas. However, these boilers require bulky tanks for diesel fuel and a specially equipped room for installing these tanks. Diesel boilers are offered by Protherm (Czech Republic) with a capacity of 18 kW and above.

Gas boilers are most widespread due to their economy and efficiency. It is gas boilers that have the largest number of design options.

Water heating equipment

A water heater is installed in an apartment building. Failure of the device does not affect the tariff change. But the repair of a broken water heater is paid for by the residents of the house. The device is part of the common property. If it breaks down in the housing and communal services receipt, in the line “Repair of property” there will be a certain amount spent on fixing the problem.

Important! Residents of apartments equipped with an autonomous system do not have to pay for water heating. They do not use the central system and pay only for the amount of electricity or gas spent on heating the resource with a home boiler or boiler.

Consumption standards for general household needs

ODN are resources that are used to maintain property owned equally by all apartment owners.
For example, water used for such purposes as washing entrances, windows, staircases, etc.

There are no officially approved standards for ODN; they are adopted in each region based on local conditions and technological capabilities. The only limitation is the upper limit - the resources spent on ODN should not be more than the main resources used.